Effective date: September 9, 2026.
Who we are
This website is operated by Apex Botanical Group LLC, doing business as Sweeterps. Contact: info@sweeterps.com. Public business address: 2098 Seminole Blvd, Unit 3205, Largo, FL 33778.
Information we collect
When you place an order or create an account, we collect the information needed to process and deliver your order: your name, shipping and billing address, email address, phone number, order details, and account login details if you register.
When you contact us, we collect the contents of your message and the contact details you provide.
If you leave a product review, we collect the review content and the name you provide with it.
Our web host and security systems automatically record technical information about visits, such as IP address, browser type, the pages requested, and the time of each request, for security and to operate the site.
Payments
Payments are processed by Stripe. Stripe handles your payment details to process transactions and help prevent fraud. See Stripe’s Privacy Policy for information about its handling of personal information.
Cookies
This site uses cookies and similar browser storage that are necessary for the store to work, such as keeping items in your cart, keeping you signed in, and remembering checkout details. If you leave a comment or review, you may choose to have your name and email remembered for next time. Stripe may use cookies and similar technologies for payment functionality and fraud prevention. This site does not currently use separate analytics or advertising tags.
How we use information
We use your information to process, ship, and support your orders; to provide account features; to respond to your messages; to detect fraud and keep the site secure; and to meet our legal, tax, and accounting obligations. We do not send marketing email unless you separately choose to receive it.
Who we share information with
We share information with service providers that act on our behalf, including Kinsta for web hosting, Stripe for payments, SendLayer for transactional email, and USPS for shipping, and with professional advisers. We may also share information when required by law or to protect our rights.
Retention
We keep order and transaction records for as long as needed to fulfill orders, support customers, and meet legal, tax, and accounting requirements. Account information is kept while your account is active.
Your choices
You can review and update your account information by signing in. To ask a question about your information or to request a correction, contact us at info@sweeterps.com. We may need to verify your identity before making changes.
Children
This store is not directed to children.
Security
We use reasonable technical and organizational measures, including HTTPS, to protect information. No method of transmission or storage is perfectly secure.
Changes to this policy
We will post any changes to this policy on this page with a new effective date.